Terms & Conditions
Welcome to SugarGeeks Malta! These Terms and Conditions (“Terms”) govern your use of our website located at https://sugargeeksmt.com (the “Site”) and any services or products offered through it. By accessing or using the Site, you agree to be bound by these Terms.
Due to the perishable nature of our products, we do not offer refunds for orders canceled after this period or for cakes that have already been picked up or delivered.
If there is an issue with your order, please contact us within 2 to 4 hours so we can resolve it.
Please inform us of any dietary restrictions before placing your order.
1. Use of Our Website
You agree to use our website only for lawful purposes and in accordance with these Terms. You must not:-
- Use the site in any way that may impair its performance or accessibility
- Engage in any unauthorized data collection (e.g., scraping or harvesting)
- Transmit any harmful code or attempt to gain unauthorized access
2. Products and Orders
Order Acceptance
All cake orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order at our discretion.Custom Orders
Custom cake orders may require a consultation and a deposit. Please ensure all design details, flavors, and dietary restrictions are communicated clearly.Pricing
Prices are displayed in [currency] and may be subject to change without notice. We are not responsible for typographical errors in pricing or product details.Payments
We accept secure payments via BOV Mobile or Revolut. Full payment may be required at the time of order.3. Cancellations and Refunds
Cancellations must be made at least 48 hours before the scheduled delivery or pickup time for a full or partial refund.Due to the perishable nature of our products, we do not offer refunds for orders canceled after this period or for cakes that have already been picked up or delivered.
If there is an issue with your order, please contact us within 2 to 4 hours so we can resolve it.
4. Allergies and Dietary Information
We offer cakes that may contain allergens such as eggs, dairy, nuts, gluten, and soy. While we take precautions to minimize cross-contamination, we cannot guarantee that any of our products are completely allergen-free.Please inform us of any dietary restrictions before placing your order.